Change order template

When a client asks for 'one more thing', the change order is how you say yes without working for free. Here's the format and how to send it without making it awkward.

What a change order is

A change order is a one-page amendment to your existing agreement. It records the new request, the extra deliverables, the extra fee, and the effect on the delivery date, then both sides sign it. Everything in the original contract stays in force. Construction has used them for a century; freelancers should too.

The template

ReferenceThis change order amends Service Agreement [number] for [project]. Everything in the original agreement stays in force except as changed below.
1. Requested change[What the client asked for and why: "Client asked for a booking form and two additional pages after the initial scope was approved."]
2. Added deliverables[One per line.]
3. Added fees[Line items with amounts.] Added total: [amount]. Original project total: [amount]. Revised project total: [amount].
4. ScheduleThe added work needs [7] extra days. Revised delivery date: [date] (was [date]).
5. PaymentAdded fees are invoiced [50]% on approval of this change order and the balance with the final invoice. Work on the change begins once this order is approved.
SignaturesProvider and Client, name, signature, date.
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How to send it without friction

Reply to the request the same day: "Happy to add that. It's outside what we agreed, so I've put together a quick change order with the price and the new date; approve it and I'll start." Clients respect it. The ones who push back on paying for extra work were going to be a problem anyway, and now you know before you've done it.

When to use one

Small favours under fifteen minutes are goodwill; just do them. Everything else is a change order.

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